Hey 👋. I’m Matt.

I lead product operations across CVS Health’s infrastructure and security organization — unifying roadmaps, resolving cross-team dependencies, and building the practices that let good people stop debating who decides what and start solving real problems.

After 15+ years in these types of spaces, I keep coming back to three ideas:

  • How you think changes what is possible — you can’t prioritize what you can’t see; map competing mental models to make the landscape visible, then decide where to move
  • Team boundaries shape system architecture — the org chart, project list, and capability map tell you more about what you’ll build than any technology choice or leadership mandate
  • Every org has an operating system, but few know their operating model — the goal can’t start with simpler systems; first make the implicit knowable and the relationships between goals comprehensible, then pursue outcomes — technological, cultural, or product

Continue on to read articles or check out my digital garden

Building Product Community — How to think about brand association

Thinking through how close you wish a community to be to your brand–an affinity or upstream community–is an exercise that will pay off in the long run.

My Approach to Pay Equity as a Manager

Over the years, I have had more impact on people’s job titles, responsibilities, and–importantly–their salaries.

3 tech resume tips to get seen by the hiring manager

I recently reviewed a handful of resumes for friends and mentees, and I saw the same pattern in each.

Sharing the tools that I use to stay productive

It’s a new year (allegedly*), and I’m finding new ways to share who I am and what kind of work I love to do.

A must-follow rule of resume building

I have helped a lot of people refine a pitch: a one-liner that helps them effectively message who they are and what they do well.

Add competencies to your resume

Job hunting as terrible. I keep writing about it in the hopes of your experience being a little less terrible based on some lessons I’ve learned.

Sharing the Job Hunting Pipeline Blueprint

There is nothing like some unexpected job hunting to send a reasonably confident person into a spiral of panic.

Job hunting tips for nonlinear careers

I originally wrote this post while job hunting in 2018. I knew I needed a change from the work I was doing, and I developed a tool (read: spreadsheet) that helped reinforce a few …

Mac error on pip install ends up being clang and xcode

I have been having intermittent installation errors with Python packages on my Mac.

An (even more) practical guide to open source contribution

I had the pleasure of speaking at DevOps Minneapolis to a great group of people.