Hey 👋. I’m Matt.
I lead product operations across CVS Health’s infrastructure and security organization — unifying roadmaps, resolving cross-team dependencies, and building the practices that let good people stop debating who decides what and start solving real problems.
After 15+ years in these types of spaces, I keep coming back to three ideas:
- How you think changes what is possible — you can’t prioritize what you can’t see; map competing mental models to make the landscape visible, then decide where to move
- Team boundaries shape system architecture — the org chart, project list, and capability map tell you more about what you’ll build than any technology choice or leadership mandate
- Every org has an operating system, but few know their operating model — the goal can’t start with simpler systems; first make the implicit knowable and the relationships between goals comprehensible, then pursue outcomes — technological, cultural, or product
Continue on to read articles or check out my digital garden
Introduction to ad hoc telemetry with Snap and Grafana
What makes Snap different? That’s the right question to ask and one I answered hundreds of times in the last couple weeks.
What I mean by “Telemetry”
Snap is titled “the open telemetry framework.” I’ve been focused on getting us all comfortable using Snap, but I (rightfully) keep getting asked the bigger question.
We're not all Innovators
This post was originally written in about 2013–it’s tough to read later in life, but has some youthful energy I felt like keeping around
The Guts of Tasks: How Snap Runs
My last post dug into the how-to of running Snap. The steps are worth outlining as we continue to get familiar with the project:
Snap’s first GUI is Grafana!
Snap has been a beautiful CLI-based tool for 4 months now.
My How-to for the Snap Telemetry Framework
Updated November 30th, 2016 Today was the announcement that Snap reached a 1.
10 Job Titles and Why You Might Like Them (Or Won't)
A note: This post was created on a previous domain and migrated in 2018
More on Mesos, Marketing, and Making a Name for Yourself
To my Operations Engineers; a few pieces of unsolicited advice:
The Art of Measuring The Wrong Things - Finding Balance in Metrics
“The minute we choose to measure something, we are essentially choosing to aspire to it.
3 Resources to Learn (More) about GitHub Commits
A note: This post was created on a previous domain and migrated in 2018{: style=“color:gray; font-size: 80%; text-align: center;”}